Categories: News

Amazon Prime members are not happy about Whole Foods’ new delivery fee

Some Whole Food customers are unhappy with the grocery chain’s parent company, Amazon, after its decision to end free grocery delivery to Prime members next month. Starting on October 25, all U.S. customers will pay $9.95 per delivery, whether they shell out $119 a year for a Prime subscription fee or not. One Amazon Prime member who had increasingly relied on grocery deliveries throughout the pandemic told The Washington Post she felt the fee was “rude” and “ridiculous,” noting that she would not likely renew the annual subscription. According to the supermarket, from 2019 to 2020 grocery deliveries more than tripled as more customers avoided in-store shopping over health and safety concerns. Former Amazon executives told the Post that while the company had projected its delivery service would lead to greater overall sales, the business actually lost money as both demand and logistics costs grew. In a letter to its customers, Whole Foods said the new fee would cover the expense of running the service. But the drivers who transport customers’ groceries won’t receive a penny from the pot. 

Related Post
The Counter
Share
Published by
The Counter

Recent Posts

Grist acquires The Counter and launches food and agriculture vertical

Grist, an award-winning, nonprofit media organization dedicated to highlighting climate solutions and uncovering environmental injustices,…

7 months ago

Is California giving its methane digesters too much credit?

Every year, California dairy farms emit hundreds of thousands of tons of the potent greenhouse…

3 years ago

Your car is killing coho salmon

Highway 7 runs north-south through western Washington, carving its way through a landscape sparsely dotted…

3 years ago

The pandemic has transformed America’s dining landscape into an oligopoly dominated by chains 

One of the greatest pleasures I had as a child growing up in the Chicago…

3 years ago

California is moving toward food assistance for all populations—including undocumented immigrants

Undocumented immigrants experience food insecurity at much higher rates than other populations, yet they are…

3 years ago

Babka, borscht … and pumpkin spice? Two writers talk about Jewish identity through contemporary cookbooks.

Writer Charlotte Druckman and editor Rebecca Flint Marx are both Jewish journalists living in New…

3 years ago