In the wake of widespread shutdown orders, many restaurants set up fundraising campaigns on the popular crowdfunding site, GoFundMe. Some were met with overwhelming generosity, but there was a downside: Eater reports that restaurateurs are struggling to access the money they’ve raised, due to what they describe as a byzantine set of fundraising guidelines and unresponsive support staff. Adding to the stress is a looming deadline: Per GoFundMe’s rules, funds that aren’t withdrawn within a month of a campaign launch get refunded to donors. For many restaurants, that deadline may be right around the corner.
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