During the Covid-19 pandemic, Instacart shoppers (most of whom are gig workers) have risked their health to shop for groceries on behalf of the app’s customers. For its part, the company has promised to provide them sick pay and personal protective equipment. But as the weeks have worn on, workers who were quarantined due to suspected or confirmed cases of Covid-19 say that the company repeatedly failed to pay the lost wages it promised. The Verge spoke to eight Instacart workers who tried and failed to collect sick pay. And, the shoppers argue, the company has added insult to injury: By signing up a massive influx of new shoppers, Instacart has also made it much harder for experienced shoppers to make any money.
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